- By Pixel Giny
1. Introduction
Digitabx (“we”, “our”, or “us”) values your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
We are committed to complying with the Kenya Data Protection Act, 2019.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
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Personal Information you provide:
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Name
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Email address
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Phone number
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Company name
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Billing and payment details
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Project requirements or content you share with us
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Automatic Information we collect:
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Your IP address
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Browser type and version
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Device information
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Pages you visit on our website
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Date and time of visits
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Cookies & Similar Technologies:
We use cookies to improve your browsing experience, track website performance, and personalize content.
3. How We Use Your Information
We use your information to:
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Provide and manage our web design, development, and related services
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Communicate with you about your project or inquiries
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Process payments and send invoices
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Improve our website and services
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Comply with legal obligations
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Send occasional updates, offers, or newsletters (you may opt-out anytime)
4. How We Share Your Information
We do not sell your personal information.
We may share your information only with:
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Service providers who help us deliver our services (e.g., hosting providers, payment processors)
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Legal authorities if required by law or court order
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With your consent, for collaborations or referrals
5. Data Storage & Security
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We store your data securely using encrypted servers and password-protected systems.
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Only authorized staff have access to your personal information.
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While we take all reasonable steps to protect your data, no online transmission can be guaranteed to be 100% secure.
6. Your Rights Under the Kenya Data Protection Act 2019
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (subject to legal requirements)
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Withdraw consent for certain uses of your data
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Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
To exercise any of these rights, contact us at [your email address].
7. Data Retention
We keep your personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law.
After that, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of these third-party sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on our website with the updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
Digitabx
Email: info@digitabx.co.ke
Phone: +254 797 888 041
